Return & Refund Policy

Last updated: August 4, 2026

At American Relic Coins, we want every customer to feel confident when purchasing collectible coins from our store. Please review the policy below before requesting a return.

30-Day Return Window

You may request a return within 30 days of the date your order is delivered.

To be eligible for a return, the item must:

• Be in the same condition in which it was received;
• Remain unused, unaltered, and uncleaned;
• Remain in its original packaging, capsule, holder, sleeve, or sealed presentation, when applicable;
• Include all certificates, accessories, labels, and documentation originally supplied; and
• Be accompanied by valid proof of purchase.

Items That Cannot Be Returned

To protect the integrity and collectible value of our products, we cannot accept returns for:

• Coins removed from sealed packaging, protective capsules, slabs, or holders;
• Items that have been cleaned, polished, scratched, damaged, altered, or mishandled after delivery;
• Personalized, customized, or special-order items;
• Gift cards;
• Items marked as final sale or non-returnable at the time of purchase; or
• Returns sent without prior authorization from our support team.

Damaged, Defective, or Incorrect Orders

Please inspect your order as soon as it arrives. If an item is damaged, defective, missing, or different from the item ordered, contact us within 7 days of delivery at Support@americanreliccoins.com.

Please include:

• Your order number;
• A clear description of the issue;
• Clear photographs of the item; and
• Photographs of the shipping package and label, when relevant.

After reviewing the information, we may offer a replacement, exchange, store credit, or refund, depending on the circumstances and product availability.

How to Start a Return

Email Support@americanreliccoins.com before sending any item back. Please include your order number and reason for return.

If your return is approved, we will provide return instructions and the appropriate return address. Items returned without authorization may not be accepted.

Return Shipping

If the return is required because we sent an incorrect, damaged, or defective item, American Relic Coins will cover reasonable return shipping costs using the return method we provide.

For other approved returns, the customer is responsible for return shipping costs. Original shipping charges are non-refundable unless required by applicable law or the return resulted from our error.

We recommend using a tracked and insured shipping service. American Relic Coins is not responsible for return packages that are lost or damaged in transit.

Inspection and Refunds

After your return is received, we will inspect the item and notify you whether the refund has been approved.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days after approval for the refund to appear, depending on your bank or payment provider.

Exchanges

Exchanges are subject to product availability. The fastest way to obtain a different item may be to return the eligible item and place a new order after the return is approved.

Order Cancellations

Cancellation requests must be submitted as soon as possible. We may cancel an order only before it has entered fulfillment or been shipped. Once an order has shipped, it must be handled under this Return & Refund Policy.

Chargebacks

Please contact us before initiating a chargeback so we have an opportunity to investigate and resolve the issue. This does not limit any rights available to you under applicable law.

Contact Us

Questions about returns or refunds may be sent to Support@americanreliccoins.com.